TABLE OF CONTENTS
1. EXECUTIVE SUMMARY 1
2. INTRODUCTION 4
2.1 Definitions 5
2.2 Methodology 6
2.3 Abbreviations 6
2.4 Market Positioning 7
2.5 UK Economy 8
2.6 Market Factors 10
3. MARKET SIZE AND TRENDS 15
3.1 Chapter Summary 16
3.2 Market Size 16
3.3 Market Segmentation 19
3.3.1 Local Authority Expenditure 21
3.3.2 NHS Expenditure 25
3.3.2.1 High Tech Domiciliary Care 26
3.3.3 Private Expenditure 27
3.3.4 Informal Care 29
3.4 Market Trends 31
4. REGIONAL ANALYSIS 34
4.1 Chapter Summary 35
4.2 England 36
4.2.1 North East 37
4.2.2 North West 40
4.2.3 Yorkshire & Humberside 44
4.2.4 East Midlands 48
4.2.5 West Midlands 51
4.2.6 South West 55
4.2.7 Eastern England 59
4.2.8 London 62
4.2.9 South East 67
4.3 Scotland 70
4.4 Wales 72
4.5 Northern Ireland 73
5. INDUSTRY STRUCTURE 75
5.1 Chapter Summary 76
5.2 Industry Development 76
5.3 Company Profiles 77
5.3.1 Allied Healthcare 77
5.3.2 Anchor Trust 79
5.3.3 Chrysalis Community Care Group (formerly Blue Arrow Care) 81
5.3.4 BUPA 82
5.3.5 Care UK 85
5.3.6 Careforce Group 87
5.3.7 BUPA Home Healthcare (formerly Clinovia) 89
5.3.8 Nestor Healthcare Group 91
5.3.9 Claimar Care Group 92
6. FORECAST 95
6.1 Chapter Summary 96
6.2 Market Size 96
6.3 Market Segmentation 101
7. FURTHER SOURCES & CONTACTS 103
7.1 Trade Associations & Organisations 104
7.2 Trade Magazines 105
7.3 Trade Exhibitions 106
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LIST OF TABLES
1: UK Market for Domiciliary Care, 2006-2010 18
2: UK Commercial Market for Domiciliary Care, 2006-2010 19
3: Segmentation of the UK Market Domiciliary Care, by Type of Purchaser, 2006-2010 20
4: Segmentation of Local Authority Expenditure on Domiciliary Care in the UK, by
Type, 2006-2010 22
5: Segmentation of Local Authority Expenditure on Domiciliary Care in the UK, by Client
Type, 2010 23
6: Average Number of Contact Hours of Home Care Provided in England, by Sectors,
2003/04 - 2008/09 24
7: Segmentation of NHS Expenditure on Domiciliary Care, by Sector, 2006-2010 25
8: Segmentation of Private Expenditure on Domiciliary Care in the UK, by Type,
2006-2010 28
9: Informal Carers by Relationship to Person Receiving Care in England, 2008/2009 29
10: The UK Market for Informal Domiciliary Care, 2006-2010 31
11: The Elderly Population of the UK, by Age Group, 2009-2081 32
12: Sources of Help for People Aged 60 and Over Who Have Difficulty With Daily
Activities or Mobility in England, by Age, 2002/2003 33
13: Analysis of Households Receiving Home Help and Home Care in the North East of England, by Authority, 2004-2008 37
14: Analysis of Local Authority Domiciliary Care Services in the North East of England, by Authority, 2008 38
15: Analysis of Intensity of Local Authority Domiciliary Care Services in the North East of England, by Authority, 2008 39
16: Analysis of Intensity of Independent Domiciliary Care Services in the North East of
England, by Authority, 2008 40
17: Analysis of Households Receiving Home Help and Home Care in the North West of England, by Authority, 2004-2008 41
18: Analysis of Local Authority Domiciliary Care Services in the North West of England, by Authority, 2008 42
19: Analysis of Intensity of Local Authority Domiciliary Care Services in the North West of England, by Authority, 2008 43
20: Analysis of Intensity of Independent Domiciliary Care Services in the North West of England, by Authority, 2008 44
21: Analysis of Households Receiving Home Help and Home Care in Yorkshire &
Humberside, by Authority, 2004-2008 45
22: Analysis of Local Authority Domiciliary Care Services in Yorkshire & Humberside,
by Authority, 2008 46
23: Analysis of Intensity of Local Authority Domiciliary Care Services in Yorkshire & Humberside, by Authority, 2008 47
24: Analysis of Intensity of Independent Domiciliary Care Services in Yorkshire &
Humberside, by Authority, 2008 48
25: Analysis of Households Receiving Home Help and Home Care in the East Midlands,
by Authority, 2004-2008 49
26: Analysis of Local Authority Domiciliary Care Services in the East Midlands, by
Authority, 2008 49
27: Analysis of Intensity of Local Authority Domiciliary Care Services in the East Midlands,
by Authority, 2008 50
28: Analysis of Intensity of Independent Domiciliary Care Services in the East Midlands,
by Authority, 2008 51
29: Analysis of Households Receiving Home Help and Home Care in the West Midlands,
by Authority, 2004-2008 52
30: Analysis of Local Authority Domiciliary Care Services in the West Midlands, by
Authority, 2008 53
31: Analysis of Intensity of Local Authority Domiciliary Care Services in the West
Midlands, by Authority, 2008 54
32: Analysis of Intensity of Independent Domiciliary Care Services in the West Midlands,
by Authority, 2008 55
33: Analysis of Households Receiving Home Help and Home Care in the South West of England, by Authority, 2004-2008 56
34: Analysis of Local Authority Domiciliary Care Services in the South West of England,
by Authority, 2008 57
35: Analysis of Intensity of Local Authority Domiciliary Care Services in the South West of England, by Authority, 2008 58
36: Analysis of Intensity of Independent Domiciliary Care Services in the South West of England, by Authority, 2008 59
37: Analysis of Households Receiving Home Help and Home Care in Eastern England,
by Authority, 2004-2008 60
38: Analysis of Local Authority Domiciliary Care Services in Eastern England, by
Authority, 2008 60
39: Analysis of Intensity of Local Authority Domiciliary Care Services in Eastern England,
by Authority, 2008 61
40: Analysis of Intensity of Independent Domiciliary Care Services in Eastern England,
by Authority, 2008 62
41: Analysis of Households Receiving Home Help and Home Care in London, by
Authority, 2004-2008 63
42: Analysis of Local Authority Domiciliary Care Services in London, by Authority, 2008 64
43: Analysis of Intensity of Local Authority Domiciliary Care Services in London, by
Authority, 2008 65
44: Analysis of Intensity of Independent Domiciliary Care Services in London, by
Authority, 2008 66
45: Analysis of Households Receiving Home Help and Home Care in the South East of England, by Authority, 2004-2008 67
46: Analysis of Local Authority Domiciliary Care Services in the South East of England,
by Authority, 2008 68
47: Analysis of Intensity of Local Authority Domiciliary Care Services in the South East of England, by Authority, 2008 69
48: Analysis of Intensity of Independent Domiciliary Care Services in the South East of
England, by Authority, 2008 70
49: Provision of Domiciliary Care Services in Scotland, by Type, 2005-2009 71
50: Analysis of Domiciliary Care Services in Scotland, by Authority and Hours Provided by
Local Authorities, 2009 72
51: Provision of Local Authority Day and Domiciliary Care Services in Wales, by Volume,
2006 73
52: Provision of Domiciliary Care Services in Northern Ireland, by HSC Trust, 2008 74
53: Financial Analysis of Allied Healthcare Group 2005-2009 78
54: Key Financial Ratios for Allied HealthCare Group, 2005-2009 78
55: Financial Analysis of Anchor Trust, 2005-2009 79
56: Divisional Analysis of Anchor Trust, by Sector, 2007-2008 80
57: Key Financial Ratios for Anchor Trust, 2004-2008 81
58: Financial Analysis of Chrysalis Community Care Group, 2005-2009 81
59: Key Financial Ratios for Chrysalis Community Care Group, 2005-2009 82
60: Financial Analysis of BUPA, 2005-2009 84
61: Divisional Analysis of BUPA, 2008 and 2009 85
62: Key Financial Ratios for BUPA, 2005-2009 85
63: Financial Analysis of Care UK, 2005-2009 87
64: Key Financial Ratios for Care UK, 2005-2009 87
65: Financial Analysis of Careforce Group, 2005-2009 88
66: Key Financial Ratios for Careforce Group, 2005-2009 89
67: Financial Analysis of BUPA Home Healthcare, 2003-2007 90
68: Key Financial Ratios for BUPA Home Healthcare, 2004-2008 90
69: Financial Analysis of Nestor Healthcare Group, 2005-2009 92
70: Key Financial Ratios for Nestor Healthcare Group, 2005-2009 92
71: Financial Analysis of Claimar Care Group, 2006-2008 93
72: Key Financial Ratios for Claimar Care Group, 2006-2008 94
73: Forecast Population in the UK, 2010-2046 97
74: Forecast UK Market for Domiciliary Care, 2011-2015 99
75: Forecast UK Commercial Market for Domiciliary Care, 2011-2015 101
76: Forecast Segmentation of the UK Market for Domiciliary Care, by Type, 2011-2015 102
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