TABLE OF CONTENTS
1. EXECUTIVE SUMMARY 1
2. INTRODUCTION 4
2.1 Definitions 5
2.2 Methodology 6
2.3 Abbreviations 6
2.4 Market Positioning 7
2.5 UK Economy 8
2.6 Market Factors 10
3. MARKET SIZE AND TRENDS 16
3.1 Chapter Summary 17
3.2 Market Size 17
3.3 Market Segmentation 21
3.3.1 Local Authority Expenditure 23
3.3.2 NHS Expenditure 27
3.3.2.1 High Tech Domiciliary Care 30
3.3.3 Private Expenditure 31
3.3.4 Informal Care 33
3.4 Market Trends 35
4. REGIONAL ANALYSIS 39
4.1 Chapter Summary 40
4.2 England 41
4.2.1 North East 42
4.2.2 North West 45
4.2.3 Yorkshire & Humberside 49
4.2.4 East Midlands 53
4.2.5 West Midlands 56
4.2.6 South West 60
4.2.7 Eastern England 64
4.2.8 London 67
4.2.9 South East 71
4.3 Scotland 74
4.4 Wales 76
4.5 Northern Ireland 77
5. INDUSTRY STRUCTURE 79
5.1 Chapter Summary 80
5.2 Industry Development 80
5.3 Company Profiles 81
5.3.1 Allied Healthcare 81
5.3.2 Anchor Trust 82
5.3.3 Chrysalis Community Care Group (formerly Blue Arrow Care) 85
5.3.4 BUPA 86
5.3.5 Care UK 89
5.3.6 Careforce Group 91
5.3.7 BUPA Home Healthcare (formerly Clinovia) 93
5.3.8 Nestor Healthcare Group 94
5.3.9 Claimar Care Group 96
6. FORECAST 98
6.1 Chapter Summary 99
6.2 Market Size 99
6.3 Market Segmentation 104
7. FURTHER SOURCES & CONTACTS 107
7.1 Trade Associations & Organisations 108
7.2 Trade Magazines 109
7.3 Trade Exhibitions 110
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LIST OF TABLES
1: UK Market for Domiciliary Care, 2005-2009 19
2: UK Commercial Market for Domiciliary Care, 2005-2009 21
3: Segmentation of the UK Market Domiciliary Care, by Type of Purchaser, 2005-2009 22
4: Segmentation of Local Authority Expenditure on Domiciliary Care in the UK, by Type, 2005-2009 23
5: Segmentation of Local Authority Expenditure on Domiciliary Care in the UK, by Client Type, 2009 24
6: Average Number of Contact Hours of Domiciliary Care Provided in England, by
Service Provider, 1998-2008 26
7: District Nursing Care in England, 2000-2004 27
8: Health Visitor and District Nursing Care in Scotland, 1997-2000 29
9: Segmentation of NHS Expenditure on Domiciliary Care, by Sector, 2005-2009 29
10: Segmentation of Private Expenditure on Domiciliary Care in the UK, by Type,
2005-2009 32
11: Informal Care Received by Relationship to Care Provider in England, 2006/2007 33
12: The UK Market for Informal Domiciliary Care, 2005-2009 35
13: The Elderly Population of the UK, by Age Group, 2005-2081 36
14: Types of Help Given to Main Person Cared For, By Whether that Person Lived in the Carer’s Household, 2000 37
15: Sources of Help for People Aged 60 and Over Who Have Difficulty With Daily Activities
or Mobility in England, by Age, 2002/2003 37
16: Analysis of Households Receiving Home Help and Home Care in the North East of England, by Authority, 2004-2008 42
17: Analysis of Local Authority Domiciliary Care Services in the North East of England, by Authority, 2008 43
18: Analysis of Intensity of Local Authority Domiciliary Care Services in the North East of England, by Authority, 2008 44
19: Analysis of Intensity of Independent Domiciliary Care Services in the North East of England, by Authority, 2008 45
20: Analysis of Households Receiving Home Help and Home Care in the North West of England, by Authority, 2004-2008 46
21: Analysis of Local Authority Domiciliary Care Services in the North West of England, by Authority, 2008 47
22: Analysis of Intensity of Local Authority Domiciliary Care Services in the North West of England, by Authority, 2008 48
23: Analysis of Intensity of Independent Domiciliary Care Services in the North West of England, by Authority, 2008 49
24: Analysis of Households Receiving Home Help and Home Care in Yorkshire &
Humberside, by Authority, 2004-2008 50
25: Analysis of Local Authority Domiciliary Care Services in Yorkshire & Humberside, by Authority, 2008 51
26: Analysis of Intensity of Local Authority Domiciliary Care Services in Yorkshire & Humberside, by Authority, 2008 52
27: Analysis of Intensity of Independent Domiciliary Care Services in Yorkshire &
Humberside, by Authority, 2008 53
28: Analysis of Households Receiving Home Help and Home Care in the East Midlands,
by Authority, 2004-2008 54
29: Analysis of Local Authority Domiciliary Care Services in the East Midlands, by
Authority, 2008 54
30: Analysis of Intensity of Local Authority Domiciliary Care Services in the East Midlands,
by Authority, 2008 55
31: Analysis of Intensity of Independent Domiciliary Care Services in the East Midlands,
by Authority, 2008 56
32: Analysis of Households Receiving Home Help and Home Care in the West Midlands,
by Authority, 2004-2008 57
33: Analysis of Local Authority Domiciliary Care Services in the West Midlands, by
Authority, 2008 58
34: Analysis of Intensity of Local Authority Domiciliary Care Services in the West Midlands,
by Authority, 2008 59
35: Analysis of Intensity of Independent Domiciliary Care Services in the West Midlands,
by Authority, 2008 60
36: Analysis of Households Receiving Home Help and Home Care in the South West of England, by Authority, 2004-2008 61
37: Analysis of Local Authority Domiciliary Care Services in the South West of England,
by Authority, 2008 62
38: Analysis of Intensity of Local Authority Domiciliary Care Services in the South West of England, by Authority, 2008 63
39: Analysis of Intensity of Independent Domiciliary Care Services in the South West of England, by Authority, 2008 64
40: Analysis of Households Receiving Home Help and Home Care in Eastern England, by Authority, 2004-2008 65
41: Analysis of Local Authority Domiciliary Care Services in Eastern England, by Authority, 2008 65
42: Analysis of Intensity of Local Authority Domiciliary Care Services in Eastern England,
by Authority, 2008 66
43: Analysis of Intensity of Independent Domiciliary Care Services in Eastern England, by Authority, 2008 66
44: Analysis of Households Receiving Home Help and Home Care in London, by Authority, 2004-2008 67
45: Analysis of Local Authority Domiciliary Care Services in London, by Authority, 2008 68
46: Analysis of Intensity of Local Authority Domiciliary Care Services in London, by
Authority, 2008 69
47: Analysis of Intensity of Independent Domiciliary Care Services in London, by Authority, 2008 70
48: Analysis of Households Receiving Home Help and Home Care in the South East of England, by Authority, 2004-2008 71
49: Analysis of Local Authority Domiciliary Care Services in the South East of England, by Authority, 2008 72
50: Analysis of Intensity of Local Authority Domiciliary Care Services in the South East of England, by Authority, 2008 73
51: Analysis of Intensity of Independent Domiciliary Care Services in the South East of England, by Authority, 2008 74
52: Provision of Domiciliary Care Services in Scotland, by Type, 2004-2008 75
53: Analysis of Domiciliary Care Services in Scotland, by Authority and Hours Provided by Local Authorities, 2008 76
54: Provision of Local Authority Day and Domiciliary Care Services in Wales, by Volume, 2006 77
55: Provision of Domiciliary Care Services in Northern Ireland, by HSC Trust, 2008 78
56: Financial Analysis of Allied Healthcare Group 2003-2007 82
57: Key Financial Ratios for Allied HealthCare Group, 2003-2007 82
58: Financial Analysis of Anchor Trust, 2004-2008 83
59: Divisional Analysis of Anchor Trust, by Sector, 2007-2008 84
60: Key Financial Ratios for Anchor Trust, 2004-2008 84
61: Financial Analysis of Chrysalis Community Care Group, 2003-2007 85
62: Key Financial Ratios for Chrysalis Community Care Group, 2003-2007 85
63: Financial Analysis of BUPA, 2004-2008 88
64: Divisional Analysis of BUPA, 2007 and 2008 88
65: Key Financial Ratios for BUPA, 2004-2008 89
66: Financial Analysis of Care UK, 2004-2008 90
67: Key Financial Ratios for Care UK, 2004-2008 91
68: Financial Analysis of Careforce Group, 2005-2008 92
69: Key Financial Ratios for Careforce Group, 2005-2008 92
70: Financial Analysis of BUPA Home Healthcare, 2003-2007 93
71: Key Financial Ratios for BUPA Home Healthcare, 2003-2007 94
72: Financial Analysis of Nestor Healthcare Group, 2004-2008 95
73: Key Financial Ratios for Nestor Healthcare Group, 2004-2008 95
74: Financial Analysis of Claimar Care Group, 2006-2008 96
75: Key Financial Ratios for Claimar Care Group, 2006-2008 97
76: Forecast Population in the UK, 2009-2046 100
77: Forecast UK Market for Domiciliary Care, 2010-2014 103
78: Forecast UK Commercial Market for Domiciliary Care, 2010-2014 104
79: Forecast Segmentation of the UK Market for Domiciliary Care, by Type, 2010-2014 106
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